THE POSITION

Under the direct supervision of the General Manager, the Assistant Manager is responsible for assisting in the overall operation of a building. The position is full-time (40 hours per week), exempt.

KEY RESPONSIBILITIES
Directly supervise building desk clerks, including preparation of employee evaluations and recommendations for discipline or promotions
Assist the General Building Manager in screening, interviewing, and selecting candidates
Enforce company policies and procedures; perform leasing techniques and sales methods; provide property rental information and manage rental agreements
Responsible for the inventory and order necessary administrative supplies and equipment
Monitor building expenditures and rent collection; ensure timely collection of receivables such as vacancy loss reimbursements; assist in submitting internal and external reports
Maintain files, records, rental agreements and other documents
Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the property
Ensure building security and respond promptly to building emergencies and resident crises
Responsible for managing tenant relations: Ensure efficient and courteous response to all resident requests and respond promptly to tenant complaints and incident reports; provide competent conflict resolution
Meet regularly with tenant services staff. Work collaboratively with building social worker to organize resident celebrations and events
Be available by pager/phone at all times for emergencies
Other duties as assigned

REQUIRED SKILLS
Tax Credit and specifically experience with re certifications
Ability to work with, and sensitivity to, a diverse, low-income, multi-ethnic population
Ability to run balances, and do billing and receipts
Dependability, initiative and follow-through
Effective verbal and written communication skills
Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and people skills

MINIMUM QUALIFICATIONS
Experience  with conflict resolution, crisis intervention and resident relations

Please email your resume as a MS Word document to:  

Account Manager

Pete DeGracia  |  Pete@PacificCoastJobs.com

Asssitant Building Manager